Giving feedback is an act of trust and confidence. When done well it can deepen your relationship with your colleague and enable your team to realize their potential.
First, we’ll help you figure out exactly what to say by creating a script using the SBIO framework (Situation, Behavior, Impact, Opportunity). From there we’ll help you deliver feedback in the right context.
Instead of "positive" or "negative," we suggest using words that better suit feedback's purpose and intention. Reinforcing feedback helps someone become more aware of a productive behavior. Developmental feedback helps someone notice an opportunity to improve a specific behavior.